The relative size and rapid expansion of the Jamaican mobile sector continues to underpin growth in the telecommunications industry. The merger between Digicel and Claro’s Jamaican business in 2012 strengthened Digicel’s dominance of the sector, and the company has since extended its 3G network across the island and is looking to add LTE services in late 2016. This will considerably improve access to broadband services, and raise the relatively low penetration rate.

In early 2015 Cable & Wireless Communications (CWC) acquired Columbus Communications, so consolidating its leading market position in the region. The existing Flow brand for Pay-TV services in Jamaica was extended to all of Cable & Wireless’s Caribbean footprint by May 2016. This also affected CWC’s LIME brand, which has come under the Flow moniker.

The acquisition of CWC by Liberty Global, agreed in November 2015 and which received approval by Liberty Global’s shareholders in April 2016, has placed additional pressure on Digicel, given that both operators are pursuing a converged services strategy for their businesses in the region.

A number of regulatory measures have been in train, including the introduction of number portability and a system to monitor quality of service parameters for fixed and mobile telephony as well as internet services.

For more information see – Jamaica - Telecoms, Mobile, Broadband and Digital Media - Statistics and Analyses